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Refund Policy

Last updated: September 23, 2026

We want you to be confident running your books on ServiceLedger. That's why we offer a 30-day money-back guarantee on every subscription.

How it works

  • If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.
  • New subscriptions also start with a 14-day free trial — you won't be charged if you cancel before the trial ends.
  • Refunds are processed by our payment provider, Paddle, back to your original payment method.

How to request a refund

  • Visit paddle.net and look up your purchase to request a refund, or
  • Contact us through the Help section in the app and we'll help you.

Canceling instead

You can cancel your subscription anytime from the billing portal (Dashboard → Manage subscription). When you cancel, you keep full access until the end of your current billing period — no further charges.

See also our Terms & Conditions and Privacy Notice.